Contact us
FAQs
For help, support and frequently asked questions visit our customer support pages:
Email us
Fill in the contact form below or email us on customerservice@bbr.com and the dedicated team will return your query within two to four business days.
Live chat
A floating button will appear in the bottom right corner of this page, when live chat is available.
Opening hours (GMT)
Monday to Fridayt:
9am to 5pm
Saturdayt:
10am to 4pm
Sundayt:
Closed
Call us
Our shops
The Wine Shop
63 Pall Mal
London
SW1Y 5HZ
Opening hours
Monday to Fridayt: 10am to 7pm
Saturdayt: 10am to 6pm
Sundayt: Closed
The Spirits shop
No.1 St James's Street
London
SW1Y 5HZ
Opening hours
Monday to Fridayt: 10am to 7pm
Saturdayt: 10am to 6pm
Sundayt: Closed
The Basingstoke shop
Hamilton Close
Houndmills
Basingstoke
RG21 6YB
Opening hours
Monday to Friday: 10am to 6pm
Saturday: 10am to 5pm
Sunday: Closed
Press enquiries
Editorial enquiries
bbr@finnpartners.com
Contact Finn Partners
Wine samples, imagery and product information
press@bbr.com
Contact press team
Film location requests
claudia.stebbings@bbr.com
Contact Claudia Stebbings
Spirits enquiries
spirits@bbr.com
Contact spirits team
Charity requests
charity.committee@bbr.com
Contact charity committee
Marketing enquiries
marketing@bbr.com
Contact marketing team
International offices
For more information on our global business locations visit the dedicated interntational offices page.
To find out more about how we keep your personal details safe, please read our Privacy Policy .
