Customer Support

Cellar Club is for customers who want more guidance, opportunities and community as they build their collection. It combines specialist, team-based support with selected offers and allocation opportunities, events and an annual digital cellar review on request.

No. You can qualify through annual contribution, qualifying cellar value or an active monthly commitment. A commitment of £250 or more is one route into Cellar Club, by paying monthly it unlocks a preferential storage rate and the choice to benefit from BB&R Choose, where the team will make additions to your cellar for you.

BB&R Choose allows our specialists to select wines for your cellar within the preferences, budget and parameters agreed with you. Each selection remains subject to availability and the applicable order terms.